Effective Date: September 29, 2026
Last Updated: September 29, 2026
Welcome to The Luffman Local LLC (“The Luffman Local,” “we,” “us,” or “our”).
These Terms & Conditions govern your use of our website and your purchase of products or services from us.
By accessing or using this website, submitting a service request, placing an order, or otherwise purchasing products or services from The Luffman Local, you agree to these Terms & Conditions.
If you do not agree with these terms, please do not use the website or purchase our products or services.
1. Business Information
The Luffman Local LLC is a Georgia-based business providing beekeeping, honey-bee removal, colony-related services, educational information, and products associated with beekeeping and homesteading.
Business: The Luffman Local LLC
Location: Marietta, Georgia
Email: theluffmanlocal@gmail.com
2. Website Use
You may use this website for lawful purposes only.
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to the website or its systems
- Interfere with website operation
- Submit fraudulent or misleading information
- Copy or reproduce website content without permission
- Use our website or content to violate applicable laws or regulations
We reserve the right to restrict or terminate access to the website when reasonably necessary.
3. Product Information
We make reasonable efforts to accurately describe and photograph our products.
However, products made from natural or agricultural materials may naturally vary in:
- Color
- Texture
- Aroma
- Appearance
- Size
- Weight
- Shape
- Crystallization
- Other characteristics
Natural variation does not necessarily indicate a defect.
Product photographs are provided for illustrative purposes and may not represent the exact individual item shipped.
4. Orders and Availability
Submitting an order constitutes an offer to purchase the selected products.
We reserve the right to:
- Accept or decline an order
- Limit quantities
- Correct pricing or product-description errors
- Cancel an order when necessary
- Refuse service where permitted by law
If we cancel an order after payment has been received, we will provide an appropriate refund.
5. Pricing and Taxes
Prices are displayed in U.S. dollars unless otherwise stated.
Applicable sales tax and shipping charges may be added during checkout.
We reserve the right to change prices at any time before an order is accepted.
6. Payments
Payment must be successfully processed before an order is considered accepted for shipment unless otherwise agreed in writing.
Payment information may be processed by third-party payment processors. We do not intentionally retain complete payment-card information.
7. Shipping
Shipping is governed by our separate Shipping Policy, which is incorporated into these Terms & Conditions.
Estimated processing and shipping times are provided in good faith and may be affected by circumstances outside our reasonable control.
If we cannot ship an order within the promised timeframe, applicable law may require us to provide notice and, in certain circumstances, offer cancellation and a refund.
8. Returns, Refunds, and Exchanges
Because our honey and other natural products are perishable, we can’t accept returns of opened or used items.
If your order arrives damaged, incorrect, or incomplete, contact us at theluffmanlocal@gmail.com within 7 days of delivery with your order number and photos. We’ll replace the item or refund you, at our discretion. Non-perishable items (candles, wax goods, equipment) may be returned unused within 14 days of delivery; the customer pays return shipping unless the return is due to our error. Approved refunds go back to the original payment method within 5-10 business days. Custom or made-to-order items are final sale.
Please contact us before sending anything back.
9. Natural and Agricultural Products
Products derived from honey bees, plants, agriculture, or other natural sources may vary from batch to batch.
For example, honey may naturally differ in color, flavor, aroma, consistency, and crystallization depending on floral sources, season, location, and storage conditions.
Such characteristics are inherent to natural products and are not necessarily defects.
Customers are responsible for reviewing product ingredients and warnings before use.
- Honey & Food Safety Notice
Do not give honey to children under 12 months old. Honey can contain spores of bacteria (Clostridium botulinum), which may grow in an infant’s immature digestive system and produce toxins. However, not all honey contains spores and is safe for breastfeeding mothers to consume since botulism is not transmitted via breast milk.
Our products may contain or come into contact with pollen, propolis, wax, or other bee-derived materials that can cause allergic reactions in some people. If you have known allergies, consult a healthcare provider before use.
Raw honey may crystallize naturally; this is normal and does not affect quality. Store in a cool, dry place. Products are not evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.
11. Beekeeping and Homesteading Information
Information published on our website, social-media accounts, blog, educational materials, or other communications is provided for general educational and informational purposes.
Beekeeping, agriculture, animal husbandry, construction, tools, pesticides, chemicals, and other homesteading activities involve inherent risks.
Information provided by The Luffman Local should not be interpreted as a guarantee of a particular result.
Always follow applicable product labels, manufacturer instructions, governmental requirements, and appropriate safety procedures.
12. Honey-Bee Removal and Inspection Services
The Customer understands that bee removal, cut-out, and inspection services involve inherent risks, including stings (which may be severe or life-threatening for allergic individuals), work at heights, and hidden conditions inside walls, roofs, or structures. The Customer acknowledges that opening or removing building materials may cause damage that cannot be predicted or avoided, and agrees that The Luffman Local LLC is not responsible for pre-existing or concealed conditions, or for repair and restoration of the structure (including drywall, siding, insulation, and paint) unless expressly agreed in writing. The Customer is responsible for disclosing known hazards and keeping people and pets away from the work area. To the fullest extent permitted by Georgia law, the Customer releases The Luffman Local LLC from claims arising from the ordinary risks of the service, and its total liability is limited to the amount paid for the service. This does not limit liability for gross negligence or willful misconduct, or any liability that cannot legally be limited.
13. No Guarantee of Colony Condition or Results
Bee colonies are living biological systems and their condition may change independently of our actions.
Unless expressly stated in a written service agreement, we do not guarantee:
- Queen presence or continued queen performance
- Colony survival
- Colony population
- Honey production
- Absence of pests or diseases
- Successful colony establishment
- Successful relocation
- Successful acceptance of a queen
- Elimination of varroa mites or other pests
- Elimination of diseases
- Prevention of future swarming
- Prevention of future infestations
- Structural integrity or condition of a customer’s property
Specific inspection and removal agreements may contain additional terms concerning the scope and limitations of a particular service.
14. Property Access and Customer Responsibilities
Customers requesting services are responsible for:
- Providing lawful access to the property
- Identifying property owners and other parties whose permission may be required
- Removing or securing personal property when reasonably requested
- Following preparation instructions provided before service
- Disclosing known hazards
- Obtaining required landlord, property-manager, homeowner-association, or other permissions
Failure to provide required access, permissions, or preparation may result in cancellation or rescheduling.
15. Intellectual Property
Unless otherwise stated, website content—including text (Message and data rates may apply), photographs, graphics, logos, designs, videos, educational materials, and other original content—is owned by or licensed to The Luffman Local LLC.
You may not reproduce, distribute, modify, sell, or commercially exploit our copyrighted content without written permission.
16. User-Submitted Content
If you submit photographs, reviews, testimonials, comments, or other content to us, you represent that you have the right to submit that content.
By submitting content for publication, you grant The Luffman Local permission to use, reproduce, display, and publish that content for business and promotional purposes, subject to applicable law.
You should not submit confidential or sensitive information through public website forms, comments, or reviews.
17. Third-Party Links
Our website may contain links to third-party websites.
We do not control or guarantee the content, availability, security, products, services, or policies of third-party websites.
Your use of third-party websites is subject to their respective terms and policies.
18. Disclaimer of Warranties
To the maximum extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.
We do not guarantee that:
- The website will always be available
- The website will be error-free
- Information will always be complete or current
- Website functionality will be uninterrupted
- The website will be free from harmful code or security vulnerabilities
Nothing in these Terms & Conditions excludes a warranty or legal protection that cannot legally be excluded.
19. Limitation of Liability
To the maximum extent permitted by applicable law, The Luffman Local LLC will not be liable for indirect, incidental, consequential, special, or punitive damages arising from use of the website or products or services purchased through the website, except to the extent such limitation is prohibited by law.
Nothing in these Terms & Conditions is intended to eliminate liability that cannot legally be eliminated or limited.
20. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless The Luffman Local LLC from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the website, violation of these Terms & Conditions, or misuse of products or services.
This provision does not apply to the extent a claim results from conduct for which applicable law prohibits indemnification.
21. Governing Law
These Terms & Conditions are governed by the laws of the State of Georgia, without regard to conflict-of-law principles, except where federal law or another mandatory law applies.
22. Changes to These Terms
We may update these Terms & Conditions from time to time.
The updated version will be posted on this website with a revised “Last Updated” date.
Your continued use of the website after updated terms are posted constitutes acceptance of the revised terms to the extent permitted by law.
23. Contact
Questions regarding these Terms & Conditions may be directed to:
The Luffman Local LLC
Marietta, Georgia
Email: theluffmanlocal@gmail.com
